Terms and Conditions

Cancellation, Charges and Payment

  • 1. Free Cancellation: You may cancel your booking free of charge up to 24 hours before your scheduled pick-up time.
  • 2. Cancellation Within 24 Hours: If you cancel within 24 hours, a fee of 50% of the booking will be charged.
  • 3. Cancellation After Driver Dispatch: If the driver has been dispatched, the full amount of the booking will be charged.
  • 4. No-Show Policy: Failing to show up without prior cancellation will result in a full booking charge.
  • 5. Refunds: Refunds will follow our policy, processed promptly and fairly.
  • 6. Modification of Booking: Changes within 24 hours of pick-up may incur additional charges.
  • 7. Exceptional Circumstances: We consider emergencies or severe weather on a case-by-case basis.
  • 8. Contact Information: To cancel or modify, contact us via our website details.

Privacy Policy

Section 1 – Information Collection

We collect personal information such as your name, address, email, and phone number during service requests.

Email marketing (if applicable): With your consent, we may send you updates and service offers.

Section 2 – Consent

How do you get my consent? Consent is assumed when you provide personal information for services.

How do I withdraw my consent? Contact us to withdraw your consent at any time.

Section 3 – Disclosure

Personal information may be disclosed if required by law or if terms are violated.

Section 4 – Payment Providers

Transactions are encrypted through PCI-DSS standards and securely handled by third-party providers.

Section 5 – Third-Party Services

Third-party providers adhere to privacy policies that govern your personal information during transactions.

We encourage reviewing the privacy practices of other sites you engage with through our platform.

Links

Our site contains links to external websites. We are not responsible for their privacy practices.

Section 6 – Security

Your personal information is protected using encryption and strict industry standards.

Section 7 – Age of Consent

By using this site, you confirm legal majority or appropriate consent for dependents.

Section 8 – Changes to this Privacy Policy

We reserve the right to modify the privacy policy at any time, with changes effective immediately.

Questions and Contacting Us

If you have questions, please contact us via the contact page or call 01173322782.